If you are a member of the Vibrant Health Community you can contact your Coach for assistance in any matters concerning your Simply Natural Rx (SNRx) account. Your Coach is authorized with SNRx to conduct business on your behalf.

If you are an automatic order client of SNRx directly, then your products are being produced up to 60 days in advanced of your receiving them. Continual production insures you get the freshest product available. This provides enough time to get your specific products designed, made and shipped to you with no interruption of your program. For this reason, you are required to notify SNRx in writing, via certified mail, a full 30 days in advance of any changes, delays or cancellation. If your notification reaches SNRx after the 30 day required notification there will be a 20% cancellation fee, as the process has already begun. If your products have already shipped then there is a 30% cancellation fee, along with shipping and handling charges both directions of $32.00. If you refuse the shipment then there is an additional $15.00 fee charged. Credits are not issued until the proper paperwork is received authorizing the cancellation, delay or change.

If you are a SNRx direct Customer no product returns, changes, or credits will be issued without the proper documentation and authorization by you. Please print the attached form and follow the instructions to make changes to your account.

Simply Natural Rx, Inc Product Return Policy

If you are a member of The Vibrant Health Community you can contact your Coach for assistance with any issue concerning your SNRx account.

Eligibility: Only Standard, unopened, undamaged items received in the past 30 days are eligible for return and credit. NO CUSTOM ORDERS OR PRODUCT OVER 30 DAYS OF RECIEPT WILL BE AUTHORIZED FOR CREDIT UPON RETURN.

Fees and Procedures: Cancellation fee of 30%, shipping and handling each way for each order $32, along with a 10% restocking fee will be charged against the product return before the credit is issued.

>RMA: All products being returned ARE REQUIRED TO BE ACCOMPANYED BY AN RMA (Return Merchandize Authorization) NUMBER AND THE SIGNED AUTHORIZTION FORM OR THE ITEMS WILL NOT BE CREDITED. Any items returned without proper authorization will be quarantined until the proper paperwork is received and processed. There will be an additional $25.00 charge if the paperwork has to be attached to the product after it is placed in quarantine.

All SNRx direct customers will need to follow the following procedure BEFORE RETURING PRODUCT. Print the attached form and follow the instructions to receive proper credit.

Simply Natural Rx, Inc Product Return Policy

Click here for printable form